Customer Support

How Can We Help You?

We're here to assist you with any questions or concerns about our natural skincare products.

Contact Us

Email: lucidleefnz@gmail.com

Frequently Asked Questions

What ingredients do you use?
We use premium New Zealand native botanicals in all our products as well as globally known ingredients.

How do I track my order?
You'll receive a tracking number via email once your order ships.

What is your return policy?
We accept returns within 30 days of purchase. Products must be unopened and in original condition.

Are your products suitable for sensitive skin?
Our products are formulated with natural ingredients, but we recommend patch testing if you have sensitive skin.

Shipping Information

We ship throughout New Zealand. Delivery typically takes 3-5 business days.